Social Listening
Hub for gathering intelligence on potential customers and capturing actual customer experience.
- Actionable insights at your fingertips on potential customers demographics – who is searching for your business, how are your customers finding you, where are they searching from, and more!
- Listen and learn – Maximize return on your marketing dollar by aligning your marketing strategy with customer behavior.
- Stay close to the customer pulse- what is your customer sentiment? What is driving positive or negative customer experience?
Reputation Management
Hub for acting on customer conversations to protect and enhance your business reputation
- Boost overall brand reputation by using AI to reduce bad and unfair reviews, and increase positive reviews
- Take control of your business reputation risks by responding to reputation threats
- Seize opportunities to boost your business reputation
Sales Insights
Using point-of-sale software, this feature helps driving higher business performance by actively monitoring sales and customer loyalty
- Maximize sales performance and drive higher revenues
- Maximize profitability by optimizing your product/service offerings and pricing.
- Track customer purchase preferences to drive higher customer spend & long-term retention
AI Advisor
Trusted AI advisor at your command offering sharp and incisive business advice
- Gain a clear competitive edge with an AI consultant guiding your business decision-making
- Product mix and pricing suggestions
- Customer sentiment analysis and recommendations
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BODA Insights 2024